Returns & Exchanges

At Tradehome Shoes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unworn merchandise in its original packaging. Whether you shopped online or at one of our retail locations, we are committed to making your exchange or refund process as seamless as possible.

Return Process

• 1.
  Verify Condition

  Ensure your footwear is in brand-new, unworn condition and includes the original shoebox and any associated tags.

• 2.
  Initiate Request

  Visit our online returns portal with your order number and zip code to generate a prepaid shipping label or locate your nearest store.

• 3.
  Package Your Item

  Place the original shoebox inside a separate shipping mailer or box to protect the packaging during transit.

• 4.
  Drop Off or Return In-Store

  Ship your package via the designated carrier or bring your items and proof of purchase to any Tradehome Shoes storefront for an immediate exchange or refund.